Refund & Return Policy - Lovely Cosmetics

Lovely Cosmetics Return Policy

At Lovely Cosmetics, we want you to love your purchases! However, due to the nature of our products, we have specific guidelines for returns and exchanges.  Eligibility for Returns

Eligibility for Returns

1. Damaged or Defective Products: 
If your product arrives damaged or defective, please get in touch with us within 7 days of delivery with your order number and a photo of the damaged item. We will gladly replace it or issue a refund.

2. Wrong Item Sent: 
If you receive an incorrect item, please reach out to us within 7 days of delivery, and we will send you the correct product at no additional cost.

3. Unopened and Unused Items (Case-by-Case): 
For hygiene reasons, we cannot accept returns on opened or used products. Unopened, unused items may be eligible for a return or exchange within 14 days of delivery.

Non-Returnable Items:
Sale or clearance items.

Refunds

Refunds will be issued to the original payment method once the return is approved. Please allow 5–7 business days for processing. 

How to Start a Return

1. Contact us at thelovelycosmeticsllc@gmail.com with your order number and details about your issue.

2. Our team will guide you through the next steps.

3. If approved, you may need to ship the item back (at your cost unless the return is due to our error).

Exchanges

We are happy to exchange eligible items for the same product or another shade if unopened. Exchange requests must be made within 14 days of delivery.  

Contact Us

For questions or concerns about your order, reach out to us at thelovelycosmeticsllc@gmail.com.

Thank you for choosing Lovely Cosmetics. Your satisfaction is our top priority!

Lovely Cosmetics Return Policy

At Lovely Cosmetics, we want you to love your purchases! However, due to the nature of our products, we have specific guidelines for returns and exchanges. Eligibility for Returns

Refunds

Refunds will be issued to the original payment method once the return is approved. Please allow 5–7 business days for processing.

Exchanges

We are happy to exchange eligible items for the same product or another shade if unopened. Exchange requests must be made within 14 days of delivery.

Contact Us

Quick Links

Contact

At Lovely Cosmetics, we want you to love your purchases! However, due to the nature of our products, we have specific guidelines for returns and exchanges.  Eligibility for Returns

Refunds will be issued to the original payment method once the return is approved. Please allow 5–7 business days for processing. 

We are happy to exchange eligible items for the same product or another shade if unopened. Exchange requests must be made within 14 days of delivery.  